GreekPrivacy Policy
1. Personal data
Personal data is considered information such as name, surname, email address and other information that identifies the individual. The User/Visitor/Consumer, who wishes to participate in the services provided by this website, is required to complete the mandatory information fields, so that the Company can provide the relevant services. Mandatory fields are those that have an asterisk (*) in front of the field name.
The website elevenelectronics.gr is managed by the company under the name “ELEVEN ELECTRONICS SINGLE-PERSON IKE”, which is the Data Controller of the personal data collected from users, during their visit to the website and the use of its services, i.e. information that identifies or can identify the user directly or indirectly.
The Company is committed to maintaining the personal data of Users/Visitors of elevenelectronics.gr, in accordance with its terms of use and the provisions regarding the protection of personal data (General Data Protection Regulation EU 2016/679, Law 4624/2019, Law 2472/1997 and Law 3471/2006, as they apply each time). Under no circumstances does the Company store credit or debit card data, as all payments are made through a secure third party website (Bank).
2. Acceptance and Consent
The User/Visitor accepts and consents, as does the Company, under the terms and conditions of the General Data Protection Regulation EU 2016/679 and Law 4624/2019, Law 2472/1997 and 3471/2006, as applicable at any time, will keep on file and process any personal data that will come to its knowledge from the User/Visitor's visit to its Website, for the purpose of:
• The support, promotion and execution of the services used by the User/Visitor.
• The fulfillment of the terms and obligations of the individual services that the website provides to its Users/Visitors.
• The general information of the User/Visitor, for any action related to the services provided.
• The smooth operation of the website.
By accepting this Policy, the User/Visitor acknowledges and grants the Company the right to make his/her personal information available to third parties associated with it, in order to facilitate any use of the User/Visitor data referred to in this Policy. It is indicated that the Company may use third parties, such as partners, agents, representatives, subcontractors, etc., to provide product promotion or customer service services. It is emphasized that any such provision or processing will be carried out in a manner consistent with the above. The data held in the file may be communicated to the competent judicial, police and other administrative authorities, upon their lawful request and in accordance with the applicable legislative provisions.
In case the User/Visitor does not consent to the above use of his/her personal data, he/she should not fill in the corresponding fields, but in this way the transaction is excluded. The User/Visitor may at any time contact the Company's Customer Service Department, through the contact page located on the Website, to request the correction of his/her data, its change or its deletion.
The Company will keep the personal data it collects in electronic and/or paper form for a period of up to five (5) years from their collection and, in any case, for the period absolutely necessary to fulfill the above processing purposes and for as long as their keeping becomes necessary in compliance with a legal obligation of the Company or for the defense of the Company's legitimate interests before the Courts.
Upon entering the User/Consumer on the website elevenelectronics.gr, as well as upon creating an account and submitting an order, the User/Consumer will be asked to declare whether he wishes to receive e-mails from elevenelectronics.gr with newsletters, regarding promotions, discounts, offers and new products of the Company, advice, etc. Only if the User/Consumer chooses to activate the newsletter service, will he receive e-mails from elevenelectronics.gr. From the newsletter service and the relevant recipient list, the User/Consumer may unsubscribe at any time by selecting the relevant field at the end of the message or by sending an e-mail to the following address: info@elevenelectronics.gr.
Upon entering the User/Consumer on the website elevenelectronics.gr, as well as upon creating an account and submitting an order, the User/Consumer will be asked to declare whether he wishes to receive e-mails from elevenelectronics.gr with newsletters, regarding promotions, discounts, offers and new products of the Company, advice, etc. Only if the User/Consumer chooses to activate the newsletter service, will he receive e-mails from elevenelectronics.gr. From the newsletter service and the relevant recipient list, the User/Consumer may unsubscribe at any time by selecting the relevant field at the end of the message or by sending an e-mail to the following address: info@elevenelectronics.gr.
By using this website and without prejudice to the provisions of specific legislation, such as for example the legislation on the protection of personal data in the context of electronic communications, as applicable, the User/Consumer provides his/her explicit consent for all the above cases of processing of his/her personal data, which he/she is free to withdraw at any time. To withdraw consent, the relevant request should be addressed to the Data Protection Officer (DPO) Themistokles Sotiropoulos, son of Elias, at the email address: info@elevenelectronics.gr.
Any withdrawal of your consent does not invalidate the lawfulness of the processing of your personal data up to that point. Regarding your information collected automatically from your browsing on our website, please refrain from visiting it if you do not wish for this information to be collected and processed.
3. User Obligations
Users of elevenelectronics.gr agree that they will not use the online store and the Company's email address to send, publish, email or otherwise transmit any content that is unlawful, harmful, threatening, offensive, harassing, defamatory, vulgar, obscene, libelous, violates the privacy of third parties, shows empathy or expresses racial, national or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted in accordance with the law or contractual or managerial relationships (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), violates any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or impede the operation of any software or computer hardware, or intentionally or unintentionally violates applicable Greek and EU legislation and its provisions, or may harass third parties in any way and any content, or is used to collect or store users' personal data.
4. Security
The Company has developed systems, techniques and procedures for the timely detection and prevention of fraud and uses data networks and servers that are protected from malicious software with high protection of data transfer, storage and passwords, in order to ensure the maximum possible security of the information provided to it by the User/Visitor via the Internet.
Access to the Company's systems (servers) is controlled by a firewall and the website uses the 256-bit SSL encryption system, in order to encode the information collected.
The User/Visitor, when communicating with this website, acknowledges the risk that, despite the Company taking reasonable measures to secure his information, unauthorized access to it by third parties or its inadvertent disclosure during transit may not be prevented.
The information provided by the User/Visitor will be used exclusively for the purposes of the services provided by elevenelectronics.gr.
ElevenEletronics undertakes not to sell, lend, share or deliver in any way the User/Customer's personal information to third parties not contracting with it that are not related to the needs of the services provided.
5. Cookies
Cookies are small text files that store data on the computer of the User/Visitor of a website, through the browser, without causing any harm to them. They are used to facilitate the
browser in the operation of the website, by collecting and storing certain information and preferences of the user.
If the User/Visitor of this website wishes not to accept cookies, he/she can update the settings of the internet browser with his/her preferences.
Also:
• Third parties, such as advertisers, suppliers, etc. (e.g. Google), may display advertisements of elevenelectronics.gr on websites on the internet.
• The above third parties may use cookies to display advertisements based on a previous visit of the User/Visitor to the website elevenelectronics.gr. The use of cookies by such third parties is not subject to this, but is subject to the respective privacy policies of these third parties.
• The website, for its operation, is necessary to store certain cookies on the User/Visitor's computer, these cookies are distinguishable from their name as defined below.
1. LCSESSID
2. cart[uid]
3. currency_code
4. language_code
• The website may use third-party services (paypal, partner bank, youtube, facebook, etc.) which store their own cookies
6. Changes/Amendments
This Statement is inextricably linked to the Terms and Conditions of Use of this website and forms part of the contract between the Company and the User/Visitor/Consumer.
The Company will update this Privacy Statement, so that it is always in accordance with the applicable provisions and regulations. Any amendment to this will be effective from its posting on the website.
The Company recommends that Users/Visitors of the website read this Statement periodically, in order to be informed about the protection of their information on this website.